Legal Information

Terms of Service

By using Redmail.com services, you agree to the following terms:

You must be at least 18 years old to create an account
You are responsible for maintaining the security of your account credentials
You agree not to use the service for illegal activities or spam
Account fees are non-refundable after the service period begins
We reserve the right to suspend accounts that violate these terms

Privacy Policy

Your privacy is our primary concern. Here's how we handle your data:

What We Collect

Account information (name, email address, billing details)
Email content stored on our servers
Technical logs for service operation and security

What We Don't Do

We don't read your emails for advertising purposes
We don't sell your personal information to third parties
We don't display advertisements based on email content
We don't share your data except as required by law

Data Retention

Your email data is retained for as long as your account is active. Upon account closure, data is permanently deleted within 30 days. Backup copies may be retained for up to 90 days for disaster recovery purposes.

Cookie Policy

We use essential cookies to operate our services:

Session cookies - Required for login functionality
Security cookies - Help protect against fraudulent activity
Preference cookies - Remember your settings

We do not use tracking cookies or third-party advertising cookies.

GDPR Compliance

As a UK-based service, we comply with UK GDPR and data protection regulations. You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Object to data processing

To exercise these rights, please contact our support team through the billing portal.

Contact Information

For legal enquiries or data protection requests, please contact us through our support portal.