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FAQ (5)

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Support Questions

Most Popular Articles

 How do I obtain support / contact you?

redmail.com is an entirely web based service. This means that we offer support through the...

 Why different subscription levels?

The basic redmail.com service includes email with anti virus and spam filtering.Some customers...

 Can I get a VAT receipt?

A VAT invoice is available for download from the control panel. redmail.com became part of JFDI...

 What's with the new support centre? Where are the subscriptions?

Welcome to the new redmail.com support and billing site.This is a work in progress and we hope to...

 How do I access using IMAP or POP3

To access your mailbox with POP3 or IMAP simply configure your email client to use...